Cookie Policy
Effective Date: May 28, 2026
Last Updated: May 28, 2026
This Cookie Policy explains how Gently LLC (“Gently,” “we,” “us“) uses cookies and similar tracking technologies on gentlyus.com (the “Site“). It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They allow the site to remember information about your visit (like your preferences or login state) and help operate, analyze, and improve the site.
We also use similar technologies, including pixels (tiny images that track interactions), local storage (data stored in your browser), SDKs (in mobile apps, if applicable), and tag managers. References to “cookies” in this Policy include these technologies.
2. Why We Use Cookies
We use cookies for the following purposes:
2.1 Strictly necessary cookies
These cookies are required for the Site to function and cannot be turned off. They include cookies that keep your shopping cart contents, manage your login session, secure your checkout, and remember your cookie preferences. Without them, parts of the Site will not work.
2.2 Functional cookies
These cookies allow the Site to remember choices you make (such as your language or region) and provide enhanced features. Disabling them may make parts of the Site less convenient to use.
2.3 Analytics cookies
These cookies help us understand how visitors interact with the Site — which pages are popular, how people navigate between pages, and where errors occur. We use this information to improve the Site. Examples include Google Analytics and Microsoft Clarity.
2.4 Marketing and advertising cookies
These cookies are used to deliver relevant ads and measure the performance of our advertising campaigns. They may track your activity across other websites. Examples include cookies from advertising platforms (e.g., Google Ads, Meta/Facebook) and our email marketing partner (Omnisend).
3. Cookies We Use
The specific cookies we use may change over time. The table below describes the categories and typical examples. For the most up-to-date list, [link to your cookie scanner output or consent management tool report].
| Category | Provider | Purpose | Typical Duration |
|---|---|---|---|
| Strictly necessary | Gently / WooCommerce | Shopping cart, checkout, session, security, cookie consent state | Session — 1 year |
| Functional | Gently / WordPress | Remembering language, region, or interface preferences | Up to 1 year |
| Analytics | Google Analytics (GA4) | Measuring traffic, traffic sources, and user engagement | Up to 2 years |
| Analytics | Microsoft Clarity | Session recordings, heatmaps, and behavior analytics | Up to 1 year |
| Marketing | Omnisend | Identifying contacts for email/SMS automations and cart abandonment | Up to 1 year |
| Marketing / advertising | Meta (Facebook/Instagram), Google Ads | Ad delivery, retargeting, conversion measurement | Up to 2 years |
4. Third-Party Cookies
Some cookies are placed by third parties when you visit the Site (such as analytics and advertising providers). These third parties have their own privacy and cookie policies. We encourage you to review them:
- Google Analytics — policies.google.com/technologies/cookies
- Microsoft Clarity — privacy.microsoft.com/privacy-policystatement
- Meta — facebook.com/policies/cookies
- Omnisend — omnisend.com/privacy-policy
5. Your Choices
5.1 Cookie banner
When you first visit the Site, you will see a cookie banner where you can accept all cookies, reject non-essential cookies, or manage your preferences by category. You can change your preferences at any time by clicking [Cookie Preferences] in the footer.
5.2 Browser controls
Most browsers allow you to block, delete, or be notified about cookies. Instructions:
If you disable cookies, some parts of the Site (including checkout) may not function properly.
5.3 Global Privacy Control (GPC)
We honor the Global Privacy Control signal as an opt-out request for the sale or sharing of personal information and for targeted advertising. If you enable GPC in your browser, we will treat your visit as an opt-out.
5.4 Industry opt-outs
You can opt out of interest-based advertising from many companies through these industry tools:
- Digital Advertising Alliance: optout.aboutads.info
- Network Advertising Initiative: optout.networkadvertising.org
- European Interactive Digital Advertising Alliance: youronlinechoices.eu
6. Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. There is no industry consensus on how to respond to DNT signals, and we currently do not respond to them. We do honor the Global Privacy Control signal (see Section 5.3).
7. Changes to This Policy
We may update this Cookie Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be announced through the Site or by other reasonable means.
8. Contact
For questions about our use of cookies, please contact us. Mail can be sent to:
- Gently LLC, 16851 Saybrook Ln, Huntington Beach, CA 92649